I received the wrong item – what should I do?Updated a month ago

Don’t worry – we’ll fix this for you!
We’re sorry if you received an incorrect item. Of course, we’ll make sure you quickly get the right product.

👉 Just contact us at [email protected] and include your order number.

• We’ll look into it immediately.

• You’ll receive a free return label.

• The correct item will be shipped to you straight away.

Good to know:

• You won’t have to pay for return shipping or the replacement delivery.

• If your item is temporarily unavailable, we’ll let you know right away and offer an alternative solution.

💚 With Doderm, you can always count on getting exactly what you ordered – guaranteed.