When is the Doderm Support team available?Updated a month ago

Always by your side – even when we’re offline. 💚

Our support team consists of real people who care about your questions. We aim to provide personal, helpful answers as quickly as possible.

💚 Support hours

🕓 Monday – Friday: 09:00 – 17:00 CET
📅 Saturday, Sunday & public holidays: closed

During these hours, we reply to emails, check orders and assist with product inquiries.

🌿 Response time

We usually reply within 1–2 business days.
During busy periods (like holidays or new product launches), responses might take a bit longer – but we’ll always get back to you.

💌 Tip

You can find answers to many common questions anytime in our 👉 Doderm Helpcenter.

💚 Personal. Reliable. Doderm.